COVID-19

NEW COVID-19 SAFETY PRECAUTIONS AND PROCEDURES AT LEGENDS FILM HOUSE SERVICES


Welcome back! We’re happy to be opening our doors and will continue to provide our rental inventory to all film related productions. Here’s a brief summary of changes we’ve made in house along with an attached detailed info sheet on how we will be able to help you and your crew safely get back to filming…

HAND SANITIZERS AVAILABLE AT OUR WAREHOUSE FOR USE UPON ARRIVAL/DEPARTURE

– IN HOUSE ORDER PICKING BY APPOINTMENT ONLY! In order to limit the number of customers and meet social distancing measures, we strongly suggest ordering all set dec/props from our new virtual catalogue being released over the next 2 weeks. Hundreds of products are being added weekly along with high resolution images, measurements and pricing. Please allow 24-48 hours from date of order to allow us to properly santizer and prepare your selected products. 

– ITEMS MUST BE RETURNED AS PACKED OR PRESENTED BY OUR STAFF UPON DELIVERY. PLEASE DO NOT RETURN SMALLS OR DECOR WITHOUT PROPER PACKING.

– PLEASE PROVIDE A MINIMUM 3 HOUR ADVANCE NOTICE FOR RETURNS AS THESE ITEMS WILL BE QUARANTINED AND STERILIZED IN OUR SANITATION BOOTH.

– COSTUME RENTALS BY APPOINTMENT ONLY! Specifically handling products from our wardrobe department, we will help ensure the safety of both film crew and actors/actresses during production.Our wardrobe will soon be available to order directly online which will include high resolution photographs, sizing and price to help speed up the process of character and scene development without the added risk of physically searching through thousands of wardrobe pieces. We’ll be handling all in house visits by appointment only to ensure physical distancing between small groups within the film industry. In terms of fittings, our policies will remain the same with providing flexibility on return deadlines which will now include 3 days for fittings versus 2 to allow extra time needed on set for crew members. Any items returned to Legends used for fittings do not need to be disinfected prior to drop-off as we have the immediate resources to properly disinfect ourselves. Once these specific pieces have been returned and properly sanitized, we will now place these items in holding for an additional 48 hours before being restocked for any new rental orders. Along with these added measures, we will be bagging individual costume pieces for extra precaution, all items are now required to be returned in bags upon arrival. Wardrobe pieces that will remain on set for use on a specific character, will need to be properly dry cleaned before returning to our facility.


Please note that all props and set dec do not need to be disinfected prior to drop-off as we have installed appropriate technology to process these goods. You may download attachment below for further information.
Our Legends crew are available for requests, photographs or any specific information necessary to complete an online order. Please allow yourself the appropriate time necessary to review our catalogue of goods or send requests. We hope to make the virtual experience an easy process moving forward with the goal of keeping our staff and yours as safe and healthy as possible. We appreciate your patience and understanding with these new measures set forth and are available to answer any questions you may have.